Agreement to these terms
These Terms of Service (“Terms”) apply to your use of flytrueskies.com and to the services of TrueSkies Aviation Group, LLC (“TrueSkies,” “we,” “us”), including quote requests, advisor communications and our text messaging program. By using our website or services, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use them.
You must be at least 18 years old to request a quote, book a trip or join our text messaging program.
Who we are
TrueSkies is a private aviation advisory and charter broker. We arrange flights on your behalf with independent air carriers. We do not own or operate aircraft.
TrueSkies Aviation Group, LLC is not a direct or indirect "Air Carrier" and does not own or operate any aircraft. All flights are operated by air carriers regulated by Federal Aviation Regulations Part 135 or 121 or foreign equivalent, who maintain full operational control of charter flights at all times.
Quotes and bookings
- A quote is an estimate based on aircraft availability and pricing at the time it is prepared. It is not a booking and does not hold an aircraft.
- A trip is confirmed only when you accept a written charter agreement and payment is received as that agreement requires. Pricing can change until then.
- Hourly rates, cost guides and price ranges on our website are estimates, not guarantees.
- The operating air carrier keeps full operational control of every flight and may delay, reroute or cancel a flight for safety, weather, mechanical or regulatory reasons.
- Your charter agreement and any program terms, such as TrueSkies Reserve or TS Trip Protection, govern your booking. If they conflict with these Terms, they control.
Text messaging terms
Program. TrueSkies Aviation Group text messages.
What you will receive. Texts about your quote requests, trips and account: quote follow-ups, trip and flight details, itinerary changes, booking and payment reminders, TrueSkies Reserve account notices and replies from your advisor.
How you opt in. Check the optional text message consent box on a form on our website, or ask your advisor to text you. Consent to receive text messages is not a condition of any purchase.
Message frequency. Message frequency varies based on your requests and trips.
Cost. Message and data rates may apply. Check your mobile plan for details.
Opt out. Reply STOP to any message to cancel at any time. We will send one message confirming you have been unsubscribed, and you will receive no further texts unless you opt in again.
Help. Reply HELP to any message for help, or contact us at requests@flytrueskies.com or +1 805 225 7920.
Delivery. Carriers are not liable for delayed or undelivered messages.
Your number. By opting in, you confirm you are the account holder for the mobile number or have the account holder’s permission. Please tell us if you change or cancel that number.
Privacy. We do not share your mobile number or text messaging consent with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy for details.
Using our website
When you use our website, you agree to:
- Give accurate information in any form you submit
- Use the website only for lawful purposes
- Not interfere with the website, its security or other visitors’ use of it
- Not copy, scrape or resell our content or pricing without our written permission
Our content
The TrueSkies name, logo, text, images and other content on this website belong to TrueSkies or its licensors and are protected by law. You may view and share our pages for personal, non-commercial use. Any other use needs our written permission.
Third-party services and links
Our website may link to or use services we do not control, such as payment, booking and client portal providers. Their own terms and privacy policies apply, and we are not responsible for their content or practices.
Disclaimers
Articles, guides and other content on our website are general information, not legal, tax or financial advice. The website is provided “as is” and “as available,” without warranties of any kind, to the fullest extent permitted by law. We do not guarantee that the website will be uninterrupted or error free.
Limitation of liability
To the fullest extent permitted by law, TrueSkies is not liable for any indirect, incidental, special or consequential damages arising from your use of our website or text messaging program. Liability for a booked trip is governed by your charter agreement.
Governing law
These Terms are governed by the laws of the State of California, without regard to its conflict of law rules.
Changes to these terms
We may update these Terms from time to time. When we do, we will post the new version on this page and update the effective date above. Continuing to use our website or services after an update means you accept it.
Contact us
Questions about these Terms? Contact us:
TrueSkies Aviation Group, LLC
Santa Barbara, California
Email: requests@flytrueskies.com
Phone: +1 805 225 7920